Virgin Mobile wins Best Customer Service Award for 6th consecutive year at consumer awards.
Virgin Mobile last night was crowned the king of customer service, winning the prestigious award for Best Customer Service at the Mobile Choice Consumer Awards 2006. This year marks the sixth consecutive year of victory for Virgin Mobile, which prides itself on its excellent customer service.
The customer service award, which was voted for by the public, proves Virgin Mobile's customer service is the best in the industry. In the Mobile Choice survey an amazing 73% of readers were very satisfied with its customer service while 23% were fairly satisfied.
Mobile Choice Magazine said: 'Virgin Mobile has won this prominent award for an unprecedented sixth time, indisputably proving the network puts its customers first'.
Alan Gow, managing director of Virgin Mobile, said: To win this award once is a great achievement; for us to have won it for six years in a row is outstanding! It is recognition for the ongoing hard work and diligent efforts of our fantastic customer service team. Virgin Mobile has always taken great pride in offering excellent customer service, and this award shows that we're getting it right!
I'd like to thank all of the staff at Virgin Mobile for their endless hard work in making Virgin Mobile justly famous for its excellent customer service, and the readers of Mobile Choice Magazine for their support.
6 October 2006