Virgin Mobile Stores are a different kind of high-street shop. There's personality, passion, and a lively atmosphere. That makes them very different places to be – for our customers and our team.
Looking after our instore teams means we stay at the top of our game. That means empowering people, rewarding them for their success and making sure they're happy.
Like any retail company, we've got targets. But there's no hard sell. We think it's much more important to listen carefully to customers. You're the expert, so you should show you know your stuff. And what you offer our customers will be based on what they tell you. In a nutshell, give them what they ask for.
Virgin Media
Our new Virgin Media stores are no ordinary stores. Now that we’re part of the largest media and entertainment company in the UK, we’re leading the field with a concept that’s a first in the UK market - selling TV, broadband, phone and mobile services as a package on the high street. And, we’ve got the environment to match. With really cool stuff like a ‘try before you buy’ desk, customer jukebox and plasma screens showcasing TV content, we’ve created a whole new experience for our customers.
Zavvi
Most of our stores as concessions within Zavvi. These stores look and feel different to other high-street stores. They're lively and interesting. And our small teams of 2 or 3 create an inviting atmosphere to make customers feel welcome. Of course, being a small team means it can be hard work – and there's nowhere to hide. But if you're a tip-top salesperson, it's the perfect chance to make your mark and show your stuff.